Privacy Policy
With this Policy we aim to inform you about how we collect, use, transfer and protect your personal data in accordance with the provisions of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
In accordance with the provisions of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, S.C. NORBERTO FASHION SRL is obliged to manage in secure conditions and only for the specified purposes, the personal data you provide us with.
Minors under the age of 16 should not submit any personal information without the consent of their parents or guardians. We recommend that all parents inform their children about the responsible and safe use of personal data on the Internet.
2. Data processing on the
website Personal data of Users is processed in strict compliance with applicable data protection legislation. Organizational and technical security measures have been taken to protect the www.norbertocollection.ro website against risks arising from the processing of personal data.
2.1 Personal data collected:
1. Individuals: Name and surname, full postal address, full delivery address, telephone number, email address.
2. Legal persons (in the case of orders placed on behalf of a legal person): information of the delegated person such as: name and surname, telephone number, email address.
Attention! The refusal to provide the data requested by NORBERTO FASHION SRL for placing an Order, determines the impossibility to finalize the Order, the non-conclusion of the distance contract and implicitly the impossibility to deliver the ordered products/services.
In case you modify, by using the forms on the website, the personal data already provided to NORBERTO FASHION SRL and there are orders in progress, the respective orders keep their data from the moment of placing the order, and the delivery of the Products will be made without taking into account the new data. If you disclose such data to third parties, they bear full responsibility for their own actions. In such situations, NORBERTO FASHION SRL will not be liable for any damages whatsoever.
We may collect data for website visitors through cookies or other similar technologies, such as IP address, internet browser, location, web pages accessed on our website, time spent on the website, internet network, device used.
2.2 Purposes and legal grounds on which the data processing is based
Your data is processed in order to conclude and perform various contracts and in some cases in order to fulfill our legal obligations. Also, some processing activities are carried out on the basis of consent given in advance, or to achieve the legitimate interest of the company, unless your interests or your fundamental rights and freedoms override these interests.
We process your personal data to the extent permitted or required by applicable law for the following purposes:
- Receiving, processing and dispatching Orders placed by electronic means
- Cashing out the value of products by cash on delivery, bank transfer or credit card payments
- Processing returns
- Resolving complaints
- Informing Customers/Purchasers of the status of their Account including validating, dispatching and invoicing Orders
- Resolving cancellations or problems of any nature relating to an Order, the Goods and or services purchased
- Sending Newsletters and/or periodic alerts, using electronic mail (e-mail, SMS)
Regarding marketing related communications, we will provide you with all information once you have selected this option to receive these communications and will give you the opportunity to unsubscribe at any time.
2.3 Data storage period
Personal data is stored for processing for the duration necessary to achieve the processing purposes set out in this policy and thereafter for the retention periods required by applicable law. In the event of legal action, personal data may be retained until the end of such legal action, including any periods of appeal or recourse, and then deleted or archived as required by applicable law.
In principle, we will retain your personal data for the period required or permitted by applicable law. Thereafter, upon expiry of these periods or upon exercise of any of your rights under the law, we will remove/delete your personal data from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it.
3. User Rights
To ensure full control over your information, under the terms of Regulation (EU) 2016/679 you may exercise the following rights:
* The right to information about your personal data, i.e. the right to receive details of the processing activities carried out;
* The right of access to data, i.e. the right to obtain confirmation from NORBERTO FASHION SRL about the processing of your personal data, as well as details of the processing activities;
* The right of rectification, i.e. the right to obtain rectification of inaccurate data, as well as completion of incomplete data;
* The right to erasure of data ("right to be forgotten"), provided that the conditions provided by law are met. It is possible that NORBERTO FASHION SRL may anonymize the data (thus depriving them of their personal character) following the request for erasure and continue processing for statistical purposes under these conditions;
* The right to restriction of processing under the conditions provided by law
* The right to data portability, i.e. (i) the right to receive personal data in a structured, commonly used and readable format, and (ii) the right to have such data transmitted by the company to another data controller, provided that the conditions provided by law are met;
* The right to object, i.e. the right to object to the future processing of your data;
* The right not to be subject to an automated individual decision, i.e. the right not to be subject to a decision taken solely on the basis of automated processing activities; and
* The right to address the National Supervisory Authority for the Processing of Personal Data http://www.dataprotection.ro/ or to the competent courts, to the extent necessary
* The right to withdraw your consent to receive newsletters (by e-mail/sms/other communication channels). We inform you that this withdrawal will apply for the future and will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.
You may exercise the above rights by sending a written, signed and dated request, attached in an email sent to the address: office@norbertofasion.ro or by a dated and signed request sent by post/courier - to the address on the Contact page.
4. Transmission of Personal Data
In carrying out our business, we may transmit your Personal Data to:
1. Public institutions (such as ANAF), when this constitutes a legal obligation;
2. Courts, law enforcement authorities, regulatory authorities, or lawyers or other persons if it is reasonably necessary for the establishment, exercise or defense of a legal claim;
3. The following service providers, on the basis of personal data processing agreements in accordance with the relevant legislation:
Norberto Fashion SRL
ADD. str. Energiei nr. 5, Satu Mare
TEL. +40748134780, +40740981012, +40261713400
MAIL. office@nph.ro